Shipping / Privacy Policy

We ship all livestock orders for $39.99 flat rate shipping.  Some orders may require extra shipping costs because of weight and size of the box shipped in.  Please contact us to discuss your shipping needs.
Free local pickup is available! Just choose the “Local Pickup” option at checkout.
We only ship to the lower 48 states. Underwater Worlds ships using UPS Next Day Air, USPS next day air, or FedEx Priority Overnight for shipping.
Please remember Underwater Worlds is not responsible for carrier delays.  Your package must be accepted on the first delivery attempt or your Arrive Alive Guarantee will be void.  All orders are guaranteed to be alive upon arrival.  If you have a doa claim you must take pictures and video of the item in the bag sealed in the box it arrived in showing the item is clearly doa 1 hour from the arrival time. Pictures and videos must be emailed to  If you have a valid doa claim, a customer credit for your next order will be offered.  No cash refunds are offered.

Returns are not accepted. Do not send back any livestock unless requested to do so by Underwater Worlds.

At underwaterworldz we value your privacy. We feel you should not have to worry about privacy or security when placing an order online. We maintain appropriate security measures for your information and do not share your personal information with any outside parties except to the extent necessary to fulfill your order successfully.

Our Commitment To Data Security: underwaterworldz.comcom uses SSL (Secure Socket Layer) to encrypt your order and protect personal data sent to us. SSL encrypts all data using 128-bit encryption to insure that your private information cannot be seen as it travels over the internet. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Email Address: We do not share email addresses with any other company. If you subscribe to our newsletter or choose to receive email updates at checkout, you may unsubscribe at any time by clicking the link located at the bottom of the email. We may also use your email address to contact you if there is a delay or question about your order, or for promotional events.

Your Postal Address: You may receive occasional catalogs or postcards from However, we do not share or rent your postal address with any other source except to the extent to fulfill your order.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How To Contact Us: Should you have other questions or concerns about these privacy policies, please Contact Us through our contact form.